Customer Testimonials

What Are Lapeer Customers Saying?

Connie Navarro
Connie Navarro
2024-02-27
These guys know their business
Kurt Zimmerman
Kurt Zimmerman
2024-01-28
We bought a large 140 year old house that had a generational bat problem. We had a service out from Lansing, but the bats came back. We called My Bat Guy and Kelly was amazing in taking care of our issue. She sent out their crew to do a total attic restoration, since the problem was so extensive. The crew vacuumed out everything (including all the insulation with the bat droppings in it) into a large dumpster and plugged all the holes throughout the attic, including all the holes the other service missed. They put in some "bat doors" that were one-way, in case they missed any bats that might be squeezed into a crack somewhere, then they came back out to remove those later. They blew in 24" of new insulation and now a year later, we saved enough on our heating bill to pay for the entire service! I can't thank them enough. It was a first-class job from start to finish, and certainly not a job I would want to do!
Melissa Russell
Melissa Russell
2023-11-17
Right on time, very friendly and knowledgeable.
Maureen Murray-Schlott
Maureen Murray-Schlott
2023-11-10
This IS someone I can trust! Very easy to understand., very personable & understanding. He was clear with explanation of how the whole system works. I am confident I will get great results!
Paul Rimpela
Paul Rimpela
2023-11-10
So far inspection went well. Very pleased with communication, professionalism, response time, customer service. Wonderful tech.. Positive experience. All questions answered. Update: bat doors installed. Worked performed well. Very satisfied customer at this time.
Lisa Anderson
Lisa Anderson
2023-11-09
Frank was out 3 times over the course of my job, he's a great teacher and very thorough!
aaron ringle
aaron ringle
2023-11-08
Had a visitor “a bat” that made its way into our fire place somehow. We didn’t know exactly how it got in there. Was worried that they were maybe nesting up in the chimney box. Called The Bat Guy’s to come out and investigate. They showed up on time and Ron was very professional and checked everything out. In this case we were lucky that it was an isolated issue and there was no colony or nesting in our Attic or chimney box. Would definitely use these guys again! Thanks again to THE BAT GUYS!
Shawnna Shorkey
Shawnna Shorkey
2023-10-31
Best rodent company in the area! I have been a part of their annual maintenence program for mice for 2 years and the peace of mind it provides makes the program worth enrolling in. I see people saying the price is high but I disagree, they are providing a service that most people fear or prefer not to mess with on their own. I think the cost is a fair value. They know what they are doing and always explained things clearly when asked. The office staff is always kind and responsive. The techs that come out to your house are very nice. I highly recommend this company and am very glad to have them as part of my home's annual maintenance.
sandra hamill
sandra hamill
2023-10-30
Quick response when neede questions answered. Work looks of good quality
Ruth Viscogliosi
Ruth Viscogliosi
2023-10-26
They did a great job with removal and restoration. On time, friendly, explained everything well. Sent a text msg when on the way and could see where they were for arrival time. I highly recommend!! Happy with work.

Prompt, thorough, and great communication!

-Amy R.
★★★★★

Lane was professional and did an excellent job.

-Robert M.
★★★★★

Came by quickly. Straight forward regarding inspection. Showed me options. Excellent service.

-Karen M.
★★★★★

Excellent service, technician was smart and setup to enter our home safely. Would highly recommend for any needs you might have (especially Bats), have tried others they are the best.

-Rafal M.
★★★★★

Courteous, professional, fast, and knowledgeable!

-Bob L.
★★★★★

Knowledgeable efficient Appreciated his telling us a couple more “bat facts” that we did not know. Thank you.

-Victoria S.
★★★★★

Great job! Very personable.

-Anne M.
★★★★★

Zach was very professional and thorough throughout the whole process. He answered any questions I asked. Will be doing business with My Bat Guy!

-Dan C.
★★★★★

Very professional. I thoroughly enjoyed our interaction.

-Doug K.
★★★★★

Super workers! Fast, thorough and cleaned up like champs! Yay!

-Pat B.
★★★★★

Professional, and cared for property. Took care of re-baiting bait boxes outdoors.

-Tim W.
★★★★★

Zach was thorough and explained the remediation needs and recommendations.

-Francis L.
★★★★★

Very professional. Found things other companies missed. Highly recommend The Bat Guy!

-Dawn F.
★★★★★

Zak was very informative and explained everything to me, also a very nice and polite guy!

-Shari J.
★★★★★

Very professional and great explanation of service.

-Keith V.
★★★★★

We have been very pleased with the service we’ve received from the My Bat Guy team! They got rid of the mice and birds found nesting in our attic and vents. Excellent, responsive service with a smile!

-Jenny G.
★★★★★

My Bat Guy Team’s personnel are kind and sincerely do care to make sure customers are happy. Would strongly recommend them to my friends.

-Paul P.
★★★★★

Excellent service very professional takes the time to explain what’s happening and how they will fix it!

-Sheri H.
★★★★★

Ron was very detailed and knowledgeable..I would recommend their services. Very professional and courteous!

-Kelly & Adam V.
★★★★★

Great customer service. Very kind and the inspector that came out was very patient and very knowledgeable. Thank you!

-Cindy P.
★★★★★

Communication is great with this company and they are very punctual.

-Jill F.
★★★★★

Arrived on time, was courteous and professional. Explained what the inspection would entail, and what was necessary to remove the bats afterwards. Straight talk. I like that.

-Todd N.
★★★★★

Everything was clearly explained and my bathroom “visitor” was quickly removed. I appreciate the professionalism and quick response!

-Dawn H.
★★★★★

Very professional and friendly!!

-Jenny & John H.
★★★★★

All work was explained and got right to work until finished.

-Linda H.
★★★★★

Owner arrived on time and completed inspection. Very pleasant and knowledgeable.

-Michelle G.
★★★★★

Zac did a very thorough inspection today in garage at tick & even checked the roof again to make sure all repairs held up from last August. I feel reassured there are no bats roosting any more. TY Zak!!! Thanks to Kelly also for always getting back to me when I contact MyBatGuy!

-Maureen S.
★★★★★

Ron was very friendly and informative. I would recommend the bat guy to friends and family in the future!

-Kathy M.
★★★★★

 

Our large service area may be one of the reasons so many people choose us for their wildlife removal issues.

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